To provide and improve our services, 221b collects various types of information from users. This includes personal account details such as your name, email, contact information, and date of birth.
We also collect technical data like device type, browser version, IP address, and usage data, including gaming habits and session durations for optimization.
Payment information used for deposits and withdrawals, including transaction IDs and preferred Indian payment methods (UPI, Paytm, Net Banking), is securely processed but not stored beyond necessary compliance.
Cookies and tracking technologies are used to enhance user experience, remember preferences, and analyze site traffic.
Data collected is utilized primarily to provide, maintain, and improve our platform, including account management, payment processing, and personalized customer support.
We analyze usage patterns to enhance game fairness and platform stability while monitoring for fraud or suspicious activity to comply with legal requirements.
Marketing communication is sent only with your consent, and users can opt out at any time.
221b employs cookies to facilitate smooth navigation, save user settings, and gather analytics data.
These small data files help us improve site functionality and understand user behavior. You can control cookie settings via your browser but disabling them may limit certain features.
All collected data is stored securely using advanced encryption and strict access controls to prevent unauthorized use.
221b regularly audits security measures and complies with applicable Indian data protection laws to safeguard user information.
We retain personal data only as long as necessary to provide services or comply with legal obligations.
221b does not sell or rent personal data to third parties. However, limited sharing may occur with trusted service providers essential for payment processing, fraud prevention, and legal compliance.
All such third parties are obligated to maintain confidentiality and use data solely for agreed purposes.
You have the right to access, update, correct, or request deletion of your personal information held by 221b.
Requests can be made anytime through our customer support channels, and we strive to respond promptly, respecting legal constraints and safety considerations.
You can also control marketing preferences and request restrictions on data usage.
221b reserves the right to update this Privacy Policy periodically. All changes will be posted on this page with an updated effective date.
We encourage you to review this policy regularly to stay informed of how your data is protected.
If you have any questions or concerns regarding privacy or data protection, please contact 221b customer support for assistance.
Your privacy is important to us, and we are committed to resolving any issues with transparency and care.